# Cloud Based Crm > **Quick answer**: A cloud-based CRM is customer relationship management software hosted on remote servers and accessed via the internet, enabling businesses to manage customer data, interactions, and sales processes from any location. Unlike on-premises systems, cloud CRMs offer automatic updates, built-in data security, and seamless team collaboration without requiring internal IT infrastructure. Derrick functions as a Google Sheets-native CRM alternative at €9 per month, providing contact enrichment and lead management directly within spreadsheets where many sales teams already work. *Canonical: https://derrick-app.com/glossary/cloud-based-crmx* --- Understanding how data enrichment can be applied in real-world scenarios to drivebusiness results and improve operational efficiency. [Start Enriching Now](https://workspace.google.com/marketplace/app/linkedin_email_phone_finder_ia_%E2%80%94_derrick/3746789989?flow_type=2) ## Definition Cloud Based Crm Cloud-based CRM: A cloud-based CRM (Customer Relationship Management) is a software system hosted on remote servers, accessed via the internet, that helps businesses manage relationships, interactions, and data associated with their customers.Cloud-based CRM systems are crucial in digital marketing and sales automation as they provide real-time data access and facilitate seamless collaboration among teams, regardless of their physical locations. These platforms integrate with various tools and applications, enhancing data enrichment, lead management, and customer engagement strategies. By centralizing customer information, businesses can personalize marketing efforts, streamline sales processes, and improve customer service, ultimately driving higher customer satisfaction and increased revenue. The scalability and flexibility of cloud-based CRM solutions make them ideal for businesses of all sizes, offering a cost-effective way to leverage advanced technology without the need for extensive IT infrastructure. This approach ensures data security, automatic updates, and easy accessibility, supporting the dynamic needs of today’s business environments. [Skip the definitions. Start generating business now →](/) ## Here is an exemple of : Cloud Based Crm For example, a digital marketing agency uses a cloud-based CRM to seamlessly manage its client campaigns across multiple channels. When a potential client fills out a contact form on the agency's website, the information is automatically captured in the CRM, creating a new lead record. Account managers can then access this data from anywhere—whether working from the office, home, or while traveling to client meetings—using their laptops or mobile devices. The system automatically assigns the lead to the appropriate sales representative based on territory or expertise, while simultaneously sending a personalized welcome email to the prospect. As the relationship progresses, all client communications, project details, and campaign performance metrics are stored centrally, allowing team members to collaborate effectively regardless of their physical location. When the marketing team identifies a trend in customer behavior through the CRM's analytics, they can quickly adjust campaign strategies and share these insights with clients through integrated reporting tools—all without needing to maintain or update any on-premises software. ## You should also read: [Consumer Relationship Management](/glossary/consumer-relationship-managementx)[Contact Data](/glossary/contact-datax)[Contact Discovery](/glossary/contact-discoveryx)[Content Curation](/glossary/content-curationx)[Content Delivery Network](/glossary/content-delivery-networkx)[Content Management System](/glossary/content-management-systemx)[Content Rights Management](/glossary/content-rights-managementx) ## Why teams choose Derrick. Powerful features that save time and boost your sales pipeline. ### ENRICHMENT #### 100+ data points on companies & leads. ### AI POWERED #### Run AI on Sheet for 0extra-cost. ### 0 MINUTE LEARNING CURVE #### Know Google Sheets?Know Derrick. ### BEST VALUE #### Same quality data, fora fraction of the cost. ## Every feature you need to succeed Comprehensive tools to find, enrich, and qualify your leads. 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