Who is the COO of Shopify?

Updated Data as of August 2026

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Jessica Hertz has been the Chief Operating Officer of Shopify since 2021 and reports to Tobias Lütke. She previously served as Shopify's general counsel, overseeing the global legal, communications, policy, talent and trust teams. Jessica reached the role after 3 tracked posts, most recently Chief Operating Officer at Shopify. Jessica studied at J.D. from the University of Chicago Law School and an A.B. from Harvard College. Jessica is based out of Washington D.C., United States. Jessica is one of 6 tracked leaders at the company.

Jessica Hertz profile

JH
Jessica Hertz
Chief Operating Officer, Shopify
Washington D.C., United States · At Shopify since 2021, promoted from general counsel to chief operating officer in an appointment announced on October 9, 2025.

Jessica Hertz, age 44, is the chief operating officer of Shopify and has been with the company since 2021. Before joining Shopify she was Deputy Assistant to the President and Staff Secretary to President Joseph R. Biden Jr., and she held positions at Facebook and at the law firm Jenner and Block LLP.

Education
J.D. from the University of Chicago Law School and an A.B. from Harvard College
Reports to
Tobias Lütke
Email
••••@shopify.com

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Jessica Hertz career history

  • Chief Operating Officer, Shopifyannounced October 2025
  • General Counsel, Shopify2021 to 2025
  • Deputy Assistant to the President and Staff Secretary, The White House2021

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Other leaders at Shopify

LeaderEmailProfile
TLTobias LütkeTobias LütkeChief Executive Officer and Head of R&D ••••@shopify.com
HFHarley FinkelsteinHarley FinkelsteinPresident ••••@shopify.com
JHJeff HoffmeisterChief Financial Officer ••••@shopify.com
MPMikhail ParakhinChief Technology Officer ••••@shopify.com
JNJean NiehausGeneral Counsel ••••@shopify.com

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More about Shopify

FAQ

Frequently asked questions

Who is Jessica Hertz?

Jessica Hertz is the Chief Operating Officer of Shopify (as of August 2026). At Shopify since 2021, promoted from general counsel to chief operating officer in an appointment announced on October 9, 2025.. You can see their background and career history above.

What is Jessica Hertz's background?

Jessica Hertz, age 44, is the chief operating officer of Shopify and has been with the company since 2021. She previously served as Shopify's general counsel, overseeing the global legal, communications, policy, talent and trust teams. Before joining Shopify she was Deputy Assistant to the President and Staff Secretary to President Joseph R. Biden Jr., and she held positions at Facebook and at the law firm Jenner and Block LLP.

How can I contact Jessica Hertz at Shopify?

You can find and verify Jessica Hertz's professional email and direct phone number with Derrick, from its web app or Google Sheets. Shopify's addresses generally follow the first.last@shopify.com pattern, but that individual address is not verified here, so confirm it before reaching out.

Who does Jessica Hertz report to?

Jessica Hertz reports to Tobias Lütke. See the full org chart on the Shopify executives page.