UPS executive team & leadership
UPS's executive team includes 8 tracked leaders as of 2026-10-12, led by Carol Tomé (Chief Executive Officer). The org chart, per-leader profiles and full leadership list are below.
UPS executive team overview
UPS has 8 tracked executives leading key functions including company strategy and operations, financial strategy, day-to-day operations, technology strategy and engineering (as of 2026-10-12). United Parcel Service, Inc. (UPS) is a global package delivery and logistics provider founded in 1907 as a messenger service started by two teenagers with a 100 dollar loan. It serves more than 200 countries and territories through an integrated air and ground network, and its services span package transportation, distribution, contract logistics, ocean and air freight forwarding, customs brokerage and insurance. UPS reports through two segments, U.S. Domestic Package and International Package, alongside a group of Supply Chain Solutions businesses that includes UPS Healthcare, Happy Returns, Roadie and The UPS Store network. In 2025 it delivered an average of 20.8 million packages per day, 5.2 billion over the year, on total revenue of 88.7 billion dollars, with approximately 460,000 employees. Its shares trade on the New York Stock Exchange under the ticker UPS and its principal executive offices are in Atlanta, Georgia.
UPS executive team org chart
- BDBrian DykesExecutive Vice President and Chief Financial Officer
- NCNando CesaroneExecutive Vice President and Chief Global Operations Officer
- BSBala SubramanianExecutive Vice President and Chief Digital and Technology Officer
- NMNorman M. Brothers, Jr.Executive Vice President, Chief Legal and Compliance Officer and Corporate Secretary
- DFDarrell FordExecutive Vice President and Chief Human Resources Officer
- MGMatt GuffeyExecutive Vice President and Chief U.S. Domestic Officer
- WRWilfredo RamosExecutive Vice President and Chief International, Healthcare and Supply Chain Solutions Officer
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Employees by management level
| Name | Profiles | Share |
|---|---|---|
| Executive leadership team | 9 | <0.1% |
| Vice presidents | 250 | 0.1% |
| Director | 2,800 | 1.5% |
| Manager and supervisor | 21,000 | 11% |
| Individual contributors | 162,284 | 87% |
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Leadership team
| Leader | Location | Profile | |
|---|---|---|---|
| CTCarol ToméChief Executive Officer | ••••@ups.com | Profile → | |
| BDBrian DykesExecutive Vice President and Chief Financial Officer | ••••@ups.com | Profile → | |
| NCNando CesaroneExecutive Vice President and Chief Global Operations Officer | ••••@ups.com | Profile → | |
| BSBala SubramanianExecutive Vice President and Chief Digital and Technology Officer | ••••@ups.com | Profile → | |
| NMNorman M. Brothers, Jr.Executive Vice President, Chief Legal and Compliance Officer and Corporate Secretary | ••••@ups.com | Profile → | |
| DFDarrell FordExecutive Vice President and Chief Human Resources Officer | ••••@ups.com | Profile → | |
| MGMatt GuffeyExecutive Vice President and Chief U.S. Domestic Officer | ••••@ups.com | Profile → | |
| WRWilfredo RamosExecutive Vice President and Chief International, Healthcare and Supply Chain Solutions Officer | ••••@ups.com | Profile → |
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UPS executive team roles
Carol Tomé · full profile →
Chief Executive Officer
Carol Tomé has been chief executive officer of UPS since 2020, the 12th CEO in the company's history. She spent 24 years at The Home Depot, joining in 1995 as vice president and treasurer and serving as chief financial officer from 2001 to 2019. She began her career as a commercial lender at United Bank of Denver and then led banking at Johns-Manville. She steered UPS through the Amazon volume glide-down and network reconfiguration completed in June 2026 and the move to a global operating model in September 2026. She also sits on the board of Verizon.
Brian Dykes · full profile →
Executive Vice President and Chief Financial Officer
Brian Dykes has been executive vice president and chief financial officer of UPS since July 2024. He joined UPS in 1999 and rose through finance, leading mergers and acquisitions from 2016 to 2020, treasury and global capital markets from 2020 to 2023, and global finance and planning from 2023 to 2024. As CFO he leads financial strategy, planning and investor relations, and co-leads the quarterly earnings calls with the chief executive.
Nando Cesarone · full profile →
Executive Vice President and Chief Global Operations Officer
Nando Cesarone became executive vice president and chief global operations officer of UPS on September 1, 2026, overseeing the global air network and gateways, surface transportation, building and engineering, automotive operations, sustainability and the Intelligent Network of the Future initiatives. He started at UPS in 1990 as a preloader while attending York University, later drove a package car, and went on to lead the Europe region from 2016 to 2018, UPS International from 2018 to 2020 and the U.S. business from 2020 to 2026.
Bala Subramanian · full profile →
Executive Vice President and Chief Digital and Technology Officer
Bala Subramanian has been executive vice president and chief digital and technology officer of UPS since 2022, leading its technology organization and digital transformation. He came from AT&T, where he was chief digital officer from 2018 to 2022, and before that was chief digital officer of Best Buy. In August 2026 UPS entered into a retention agreement with him as part of the move to a global operating model.
Norman M. Brothers, Jr. · full profile →
Executive Vice President, Chief Legal and Compliance Officer and Corporate Secretary
Norman Brothers has been chief legal and compliance officer and corporate secretary of UPS since 2020, after serving as senior vice president, general counsel and corporate secretary from 2016. He leads legal, internal audit, compliance and privacy, as well as labor relations, security operations and public affairs. He joined the UPS corporate legal department in 2000, after serving as a U.S. Army captain and military prosecutor in the Judge Advocate General's Corps and practicing at King and Spalding.
Darrell Ford · full profile →
Executive Vice President and Chief Human Resources Officer
Darrell Ford has been executive vice president and chief human resources officer of UPS since 2021 and chairs The UPS Foundation. A three-time chief human resources officer, he held the role at DuPont from 2018 to 2020 and at Xerox from 2015 to 2018, after earlier HR roles at Advanced Micro Devices, Shell and Honeywell. He is an independent director of Illinois Tool Works.
Matt Guffey · full profile →
Executive Vice President and Chief U.S. Domestic Officer
Matt Guffey became executive vice president and chief U.S. domestic officer of UPS on September 1, 2026, responsible for its U.S. businesses including Small Package, Roadie, Happy Returns, The UPS Store and Mail Innovations. He joined UPS in 2000 and was chief commercial and strategy officer from 2024 to 2026, after leading global strategy as senior vice president from 2020 to 2023. A native of Illinois, he sits on the board of trustees of Millikin University.
Wilfredo Ramos · full profile →
Executive Vice President and Chief International, Healthcare and Supply Chain Solutions Officer
Wilfredo Ramos became executive vice president and chief international, healthcare and supply chain solutions officer of UPS on September 1, 2026, succeeding Kate Gutmann. He joined UPS in 2003 as a region tax manager in Miami and held roles across finance, strategy, mergers and acquisitions and operations, including managing director of UPS Spain and Portugal and president of UPS Latin America. From November 2023 he led the Asia Pacific region along with global brokerage, customer solutions and global revenue operations.