Who is the CTO of UPS?

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Updated Data as of 2026-10-12

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Bala Subramanian has been the Executive Vice President and Chief Digital and Technology Officer of UPS since 2022 and reports to Carol Tomé. He came from AT&T, where he was chief digital officer from 2018 to 2022, and before that was chief digital officer of Best Buy. Bala reached the role after 3 tracked posts, most recently Executive Vice President and Chief Digital and Technology Officer at UPS. Bala studied at Duke University Fuqua School of Business (MBA), University of Oklahoma (M.S. in electrical engineering). Bala is one of 8 tracked leaders at the company.

Bala Subramanian profile

BS
Bala Subramanian
Executive Vice President and Chief Digital and Technology Officer, UPS
Chief digital and technology officer since 2022

Bala Subramanian has been executive vice president and chief digital and technology officer of UPS since 2022, leading its technology organization and digital transformation. In August 2026 UPS entered into a retention agreement with him as part of the move to a global operating model.

Education
Duke University Fuqua School of Business (MBA), University of Oklahoma (M.S. in electrical engineering)
Reports to
Carol Tomé
Email
••••@ups.com

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Bala Subramanian career history

  • Executive Vice President and Chief Digital and Technology Officer, UPS2022 to present
  • Chief Digital Officer, AT&T2018 to 2022
  • Chief Digital Officer, Best Buy2017 to 2018

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Other leaders at UPS

LeaderEmailProfile
CTCarol ToméChief Executive Officer ••••@ups.com Profile →
BDBrian DykesExecutive Vice President and Chief Financial Officer ••••@ups.com Profile →
NCNando CesaroneExecutive Vice President and Chief Global Operations Officer ••••@ups.com Profile →
NMNorman M. Brothers, Jr.Executive Vice President, Chief Legal and Compliance Officer and Corporate Secretary ••••@ups.com Profile →
DFDarrell FordExecutive Vice President and Chief Human Resources Officer ••••@ups.com Profile →
MGMatt GuffeyExecutive Vice President and Chief U.S. Domestic Officer ••••@ups.com Profile →
WRWilfredo RamosExecutive Vice President and Chief International, Healthcare and Supply Chain Solutions Officer ••••@ups.com Profile →

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More about UPS

FAQ

Frequently asked questions

Who is Bala Subramanian?

Bala Subramanian is the Executive Vice President and Chief Digital and Technology Officer of UPS (as of 2026-10-12). Chief digital and technology officer since 2022. You can see their background and career history above.

What is Bala Subramanian's background?

Bala Subramanian has been executive vice president and chief digital and technology officer of UPS since 2022, leading its technology organization and digital transformation. He came from AT&T, where he was chief digital officer from 2018 to 2022, and before that was chief digital officer of Best Buy. In August 2026 UPS entered into a retention agreement with him as part of the move to a global operating model.

How can I contact Bala Subramanian at UPS?

You can find and verify Bala Subramanian's professional email and direct phone number with Derrick, from its web app or Google Sheets. UPS's addresses generally follow the flast@ups.com pattern, but that individual address is not verified here, so confirm it before reaching out.

Who does Bala Subramanian report to?

Bala Subramanian reports to Carol Tomé. See the full org chart on the UPS executives page.