Who is the Chief Customer Experience Officer of Cisco?

Liz Centoni is the Chief Customer Experience Officer of Cisco, as of August 2026. Executive vice president and chief customer experience officer, previously chief strategy officer. Liz reports to Chuck Robbins.

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Liz Centoni Chief Customer Experience Officer, Cisco Executive vice president and chief customer experience officer, previously chief strategy officer

Liz Centoni is executive vice president and chief customer experience officer of Cisco, where she runs a 15 billion dollar services business and an organisation of roughly 20,000 people covering professional services, customer success, technical support and the renewals engine for software and services. She previously served as executive vice president and chief strategy officer, a period in which she led the 28 billion dollar acquisition of Splunk in 2024, and before that as general manager of Applications for the software as a service portfolio, as senior vice president and general manager of the Cloud, Compute and IoT business, and as vice president and general manager of the Service Provider Access Group, having started in engineering leadership. She holds a bachelor of science in chemistry from the University of Mumbai and an MBA from the University of San Francisco, and she sits on the supervisory board of Mercedes-Benz AG and the board of Workday.

Reports toChuck Robbins
Contact••••@cisco.com (reveal in Sheets with Derrick)

Career history

  • Executive Vice President and Chief Customer Experience Officer, Cisco Systems, Inc.current
  • Executive Vice President and Chief Strategy Officer, Cisco Systems, Inc.earlier tenure
  • Senior Vice President and General Manager, Cloud, Compute and IoT, Cisco Systems, Inc.earlier tenure
  • Vice President and General Manager, Service Provider Access Group, Cisco Systems, Inc.earlier tenure

Other leaders at Cisco

  • CRChuck RobbinsChuck RobbinsChair and Chief Executive Officerdetails →
  • MPMark PattersonChief Financial Officerdetails →
  • JPJeetu PatelPresident and Chief Product Officerdetails →
  • FKFrancine KatsoudasChief People, Policy and Purpose Officerdetails →
  • DSDev StahlkopfChief Legal Officerdetails →
  • TSThimaya SubaiyaExecutive Vice President, Operationsdetails →
  • OTOliver TuszikExecutive Vice President, Global Sales and Chief Sales Officerdetails →
  • CPCarrie PalinSenior Vice President and Chief Marketing Officerdetails →
  • AMAmmar MaraqaChief Strategy Officerdetails →
  • EDEyal DaganExecutive Vice President, Strategic Projectsdetails →
  • SCSteve ClaytonChief Communications Officerdetails →

FAQ

Who is Liz Centoni?
Liz Centoni is the Chief Customer Experience Officer of Cisco (as of August 2026). Executive vice president and chief customer experience officer, previously chief strategy officer. You can see their background and career history above.
What is Liz Centoni's background?
Liz Centoni is executive vice president and chief customer experience officer of Cisco, where she runs a 15 billion dollar services business and an organisation of roughly 20,000 people covering professional services, customer success, technical support and the renewals engine for software and services. She previously served as executive vice president and chief strategy officer, a period in which she led the 28 billion dollar acquisition of Splunk in 2024, and before that as general manager of Applications for the software as a service portfolio, as senior vice president and general manager of the Cloud, Compute and IoT business, and as vice president and general manager of the Service Provider Access Group, having started in engineering leadership. She holds a bachelor of science in chemistry from the University of Mumbai and an MBA from the University of San Francisco, and she sits on the supervisory board of Mercedes-Benz AG and the board of Workday.
How can I contact Liz Centoni at Cisco?
You can find and verify Liz Centoni's professional email and direct phone number with Derrick, straight from Google Sheets. Cisco's addresses generally follow the flast@cisco.com pattern, but that individual address is not verified here, so confirm it before reaching out.
Who does Liz Centoni report to?
Liz Centoni reports to Chuck Robbins. See the full org chart on the Cisco executives page.

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