Who is the Chief Customer Experience Officer of Cisco?
Liz Centoni is the Chief Customer Experience Officer of Cisco, reporting to Chuck Robbins. Liz reached the role after 4 tracked posts, most recently Executive Vice President and Chief Customer Experience Officer at Cisco Systems, Inc.. She previously served as executive vice president and chief strategy officer, a period in which she led the 28 billion dollar acquisition of Splunk in 2024, and before that as general manager of Applications for the software as a service portfolio, as senior vice president and general manager of the Cloud, Compute and IoT business, and as vice president and general manager of the Service Provider Access Group, having started in engineering leadership. Executive vice president and chief customer experience officer, previously chief strategy officer. Liz is one of 12 tracked leaders at the company.
Liz Centoni profile
Liz Centoni is executive vice president and chief customer experience officer of Cisco, where she runs a 15 billion dollar services business and an organisation of roughly 20,000 people covering professional services, customer success, technical support and the renewals engine for software and services. She holds a bachelor of science in chemistry from the University of Mumbai and an MBA from the University of San Francisco, and she sits on the supervisory board of Mercedes-Benz AG and the board of Workday.
- Reports to
- Chuck Robbins
- ••••@cisco.com
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Liz Centoni career history
- Executive Vice President and Chief Customer Experience Officer, Cisco Systems, Inc.current
- Executive Vice President and Chief Strategy Officer, Cisco Systems, Inc.earlier tenure
- Senior Vice President and General Manager, Cloud, Compute and IoT, Cisco Systems, Inc.earlier tenure
- Vice President and General Manager, Service Provider Access Group, Cisco Systems, Inc.earlier tenure
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Other leaders at Cisco
| Leader | Profile | |
|---|---|---|
CR Chuck RobbinsChair and Chief Executive Officer | ••••@cisco.com | Profile → |
| MPMark PattersonChief Financial Officer | ••••@cisco.com | Profile → |
| JPJeetu PatelPresident and Chief Product Officer | ••••@cisco.com | Profile → |
| FKFrancine KatsoudasChief People, Policy and Purpose Officer | ••••@cisco.com | Profile → |
| DSDev StahlkopfChief Legal Officer | ••••@cisco.com | Profile → |
| TSThimaya SubaiyaExecutive Vice President, Operations | ••••@cisco.com | Profile → |
| OTOliver TuszikExecutive Vice President, Global Sales and Chief Sales Officer | ••••@cisco.com | Profile → |
| CPCarrie PalinSenior Vice President and Chief Marketing Officer | ••••@cisco.com | Profile → |
| AMAmmar MaraqaChief Strategy Officer | ••••@cisco.com | Profile → |
| EDEyal DaganExecutive Vice President, Strategic Projects | ••••@cisco.com | Profile → |
| SCSteve ClaytonChief Communications Officer | ••••@cisco.com | Profile → |
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