ServiceNow email format

ServiceNow uses the email format first.last@servicenow.com (e.g. john.smith@servicenow.com), as of August 2026. Common variants are shown below with worked examples.

ServiceNow email format pattern

first.last@servicenow.com

Common ServiceNow email format variants

PatternExample
first.last@servicenow.comsam.rivera@servicenow.com
first@servicenow.comsam@servicenow.com
f.last@servicenow.coms.rivera@servicenow.com
firstlast@servicenow.comsamrivera@servicenow.com
first_last@servicenow.comsam_rivera@servicenow.com

These are company-level patterns. Individual verified, deliverable addresses are revealed in Google Sheets with Derrick.

FAQ

What is ServiceNow's email format?
ServiceNow generally uses the first.last@servicenow.com format (for example john.smith@servicenow.com). See the variants table above for the other common patterns.
How do I find a specific ServiceNow employee's email?
Apply the first.last@servicenow.com pattern to their name, then find and verify the real, deliverable address with Derrick directly in Google Sheets, so you do not guess.
How do I verify a ServiceNow email address?
Run the address through Derrick's Email Verifier in Google Sheets. It confirms whether the mailbox is valid and deliverable before you send.