Who is the CEO of ServiceNow?

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Updated Data as of August 2026

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William R. McDermott has held the job of Chairman and Chief Executive Officer at ServiceNow since November 2019. William reached the role after 8 tracked posts, most recently Chairman of the Board at ServiceNow, Inc.. He came to ServiceNow after a long run at SAP, where he was chief executive officer from May 2014 to October 2019, co-chief executive officer from 2010 to 2014, an executive board member from 2010 to 2019 and chief executive officer of SAP America from 2002 to 2010. William studied at Dowling College (business management); Northwestern University, Kellogg School of Management (M.B.A.); Wharton School of Business (Executive Development Program). William is one of 8 tracked leaders at the company.

William R. McDermott profile

WRWilliam R. McDermott
William R. McDermott
Chairman and Chief Executive Officer, ServiceNow
Chief executive officer since November 2019, chairman of the board since October 2022, director since 2019

William R. McDermott, known as Bill McDermott, has been chief executive officer of ServiceNow since November 2019 and chairman of the board since October 2022, having also served as president of the company from November 2019 to January 2023. Earlier he was executive vice president of worldwide sales and operations at Siebel CRM Systems and president of Gartner. He currently sits on the boards of Zoom Communications and Figma.

Education
Dowling College (business management); Northwestern University, Kellogg School of Management (M.B.A.); Wharton School of Business (Executive Development Program)
LinkedIn
Profile
Email
••••@servicenow.com

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William R. McDermott career history

  • Chairman of the Board, ServiceNow, Inc.October 2022 to present
  • Chief Executive Officer, ServiceNow, Inc.November 2019 to present
  • President, ServiceNow, Inc.November 2019 to January 2023
  • Chief Executive Officer, SAP SEMay 2014 to October 2019
  • Co-Chief Executive Officer, SAP SE2010 to 2014
  • Chief Executive Officer, SAP America, Inc.2002 to 2010
  • Executive Vice President, Worldwide Sales and Operations, Siebel CRM Systems, Inc.2001 to 2002
  • President, Gartner, Inc.2000 to 2001

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Other leaders at ServiceNow

LeaderEmailProfile
GMGina MastantuonoPresident and Chief Financial Officer ••••@servicenow.com Profile →
AZAmit ZaveryPresident, Chief Product Officer and Chief Operating Officer ••••@servicenow.com Profile →
PCPat CaseyChief Technology Officer and Executive Vice President of DevOps ••••@servicenow.com Profile →
PFPaul FippsPresident, Global Customer Operations ••••@servicenow.com Profile →
HNHossein NowbarPresident, Chief Legal Officer and Secretary ••••@servicenow.com Profile →
JCJacqueline CanneyChief People and AI Enablement Officer ••••@servicenow.com Profile →
CBChris BediChief Customer Officer ••••@servicenow.com Profile →

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More about ServiceNow

FAQ

Frequently asked questions

Who is William R. McDermott?

William R. McDermott is the Chairman and Chief Executive Officer of ServiceNow (as of August 2026). Chief executive officer since November 2019, chairman of the board since October 2022, director since 2019. You can see their background and career history above.

What is William R. McDermott's background?

William R. McDermott, known as Bill McDermott, has been chief executive officer of ServiceNow since November 2019 and chairman of the board since October 2022, having also served as president of the company from November 2019 to January 2023. He came to ServiceNow after a long run at SAP, where he was chief executive officer from May 2014 to October 2019, co-chief executive officer from 2010 to 2014, an executive board member from 2010 to 2019 and chief executive officer of SAP America from 2002 to 2010. Earlier he was executive vice president of worldwide sales and operations at Siebel CRM Systems and president of Gartner. He currently sits on the boards of Zoom Communications and Figma.

How can I contact William R. McDermott at ServiceNow?

You can find and verify William R. McDermott's professional email and direct phone number with Derrick, from its web app or Google Sheets. ServiceNow's addresses generally follow the first.last@servicenow.com pattern, but that individual address is not verified here, so confirm it before reaching out.